Avon Pension Fund
Administered by Bath and North East Somerset Council
Administered by Bath and North East Somerset Council
Complaints Procedure & IDRP| If you wish to make a Complaint you can write to: |
| Avon Pension Fund Floor 3 South Riverside Temple Street Keynsham BS31 1LA Telephone: 01225 477000 Fax: 01225 395258 Email the Fund: pensionsedi@bathnes.gov.uk |
| What if my complaint has not been resolved or I'm not satisfied with the outcome? |
| If you are not satisfied with any decision affecting you made in relation to the Scheme, you have the right to ask for it to be looked at again under the formal complaint procedure. You also have a right to use the procedure if a decision should have been made by your employer or administering authority, but has not been. The complaint procedures official name is the Internal Dispute Resolution Procedure (IDRP). |
 To view a short Employee's guide to IDRP please follow the link below. Employee's Internal Resolution Dispute Procedure (IDRP) /publicationsandguides/pdf_icon_small.gif){kind=icon}
(344kb) |
 To view a short Employer's guide to IDRP please follow the link below. Employer's Internal Resolution Dispute Procedure (IDRP)
(321kb) |
| 03/06/2009 |
