Avon Pension Fund
Administered by Bath and North East Somerset Council
Administered by Bath and North East Somerset Council
Pensioners Frequently Asked Questions
Q: Where is my pension pay slip?
A: Apart from your first pay slip when you start receiving a pension, pay slips are only issued if your net pay differs by 50p or more.
A: Apart from your first pay slip when you start receiving a pension, pay slips are only issued if your net pay differs by 50p or more.
Q: Where is my
Cheque?
A: Cheques are dispatched the day before pay day, so the delay could be caused by a postal delay.
A: Cheques are dispatched the day before pay day, so the delay could be caused by a postal delay.
Q: If I don't
get my cheque or lose it, how do I get a replacement?
A: Tell us and we will place a stop on the cheque. A replacement cheque will be sent at no cost to you, however, this will take about five days. Most pensions are paid straight into pensioners bank or building society accounts, so this rarely happens.
A: Tell us and we will place a stop on the cheque. A replacement cheque will be sent at no cost to you, however, this will take about five days. Most pensions are paid straight into pensioners bank or building society accounts, so this rarely happens.
Q:
Can you please help me with a loan?
A: No, the Pensions Department cannot offer the facility of a loan.
A: No, the Pensions Department cannot offer the facility of a loan.
Q:
Why have I paid so much tax?
A: This could be due to a change in your tax code, please contact the Inland Revenue:
www.inlandrevenue.gov.uk
A: This could be due to a change in your tax code, please contact the Inland Revenue:
www.inlandrevenue.gov.uk
Q:
What are my spouse's benefits should I die?
A: Normally 3 months pension and half pension thereafter but each case does need to be considered individually.
A: Normally 3 months pension and half pension thereafter but each case does need to be considered individually.
Q: What is the advantage of a BACS payment into my account over a cheque?
A: Your payment is guaranteed every pay day; you do not have to worry about potential postal delays. This method is more secure and incurs lower costs to the Fund.
A: Your payment is guaranteed every pay day; you do not have to worry about potential postal delays. This method is more secure and incurs lower costs to the Fund.
Q: How can I increase my LGPS benefits?
A: Once you are in receipt of pension there is no facility to increase benefits.
A: Once you are in receipt of pension there is no facility to increase benefits.