We’ve introduced a new booking system for members who may require in person support with pension queries.
These appointments are designed for members who want to talk through their pension record or circumstances in more detail, or who have accessibility needs that make an in‑person conversation more suitable. Appointments will take place at Keynsham library are led by a member of our experienced administration team.
Please note that while we can explain your pension options and how the scheme works, we cannot offer financial advice.
There are limited appointments available each week and appointments can be booked up to 2 weeks in advance.