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Our phone lines for member enquiries are open Monday to Friday from 9am to 1pm - Please call during these hours.
Your Pension Statement is an important record of your LGPS membership. It provides an annual summary of your pension account and the benefits you have built with us.
Your statement shows at the 31 March:
We have produced guidance notes and frequently asked questions to help you better understand your Annual Deferred Pension Statement.
Download the Annual Pension Statement Notes (PDF, 314.48KB)
An explanation of the pension terms used in your statement can be found in the A to Z glossary of pension terms
Every summer we provide you with an Annual Pension Statement for each LGPS pension you hold with us. We send it either by post or make it available to you online.
If you are registered to my pension online, you will receive an email notification that your statement is available and instruction of how to download it from your account.
Members who are not registered to my pension online will receive their statement in the post by 31 August each year.
By registering to my pension online you can:
To ensure we keep you informed about changes to your pension benefits it is important that you check your annual statement each year. You should tell us of any errors or changes to your personal circumstances, such as your name, address, email address, partnership status or expression of wish nomination.
The information we use to update your Pension Account and produce your statement comes from your employer. During each scheme year (which runs from 1 April to 31 March), they will pass changes to your employment and details of your pensionable pay to us.
If you have any issues with your employment or pay details on your statement, please contact your employer.